All orders are made only after cleared funds are received. Please allow approximately 7 Business days (it’s usually a lot less, more like 24-48 business hours) for your order to be made and posted. If you need your order quickly we will do our very best to accommodate your needs, so please send me an email to discuss. We also offer Express postage as an option as well. We recommend creating and/or logging in to your account to place orders, this will ensure that email updates as to the progress of your order are sent. PLEASE NOTE THAT IF YOU CHECK OUT AS A GUEST NO EMAIL UPDATES WILL BE SENT.
CUSTOM ORDERS ARE CURRENTLY CLOSED UNTIL FURTHER NOTICE
Please send us an email: email@example.com
Only ONE discount code can be applied to an order at any time.
Currently our Lola faux leather headbands have a discount code that applies when purchased in multiples of 3.
Use LOLA3 to purchase 3 Lola headbands for $25
Use LOLA6 to purchase 6 Lola headbands for $50
CUSTOM ORDERS ARE CURRENTLY CLOSED UNTIL FURTHER NOTICE
Absolutely! If you have an occasion such as a wedding, christening, birthday, cake smash etc please get in contact HERE as we love to work with you to create the perfect piece to meet your needs or to match an outfit! We can also make soft headbands of any size you require as well. We do not offer custom orders for our Top Knot Headbands.
Our studio operates Monday, Wednesday, Thursday and Friday. Our studio is closed on Tuesday and generally no packages are posted on this day either. Our studio does not operate on weekends.
There are 2 ways:
|Newborn – 2 months||32cm|
|2 -6 months||36cm|
|6 – 12 months||38cm|
|1 – 3 years||40cm|
|3 years +||42cm|
|12 years – adult||44cm|
|Custom||Your choice of size|
They are available in 3 sizes and come untied:
***If you like the bow knot look, select the next size up!
Please note that for the older styles (less stretchy) Small will only fit up to 6 months approx – this is indicated in the item description.
The non-slip silicone grip assists the hair clips in staying in your little ones fine hair. The feedback from mum’s has been very positive about the grips that we use.
Due to the handmade nature of our products, all orders are generally shipped within 7 days of cleared payment (often a lot less!). We use Australia Post for all of our shipping. We do our best to ensure that your items arrive safely by packaging them accordingly. If you have selected a postage option with tracking, you will be advised of the tracking number which you can then use to track your item through the Australia Post website. Suggested delivery times can also be accessed via this website: www.auspost.com.au. Insurance is advised for all orders over $100. Please contact us if you would like to add insurance to your purchase.
Safety is very important to us at Cheeky little fox. All of our products are handmade using high quality materials. Most contain small parts and while every measure has been taken to ensure that they are secured safely, it is important to ensure that children are always supervised by an adult when wearing our products. Please also ensure that hair clips, beanies and headbands are removed before your child goes to sleep. Our hair/head accessories and hair clip organisers are not toys. Please also dispose of any plastic packaging immediately.
Please note that due to the handmade nature of our products and the natural variation of pattern placement and of fabric design, products may not be exactly as pictured on this website. Please also note that the settings of your monitor may also alter the colour of the items.
Please note that due to the variations in monitor settings the colours shown on your screen may differ from the actual colour of the items.
Wholesale Orders are dispatched from either our Cheeky Little Fox Studio, Croydon Hills, 3136 or Little Mochi, Cabarita Beach NSW 2488
Yes, we use 45mm alligator clips which are fully lined with grosgrain ribbon and each comes with a non-slip silicone grip. Therefore there is no nasty metal coming into contact with your child’s scalp.
All orders will be made and shipped after we have received cleared funds into our bank account. In most cases PayPal payments clear immediately, while bank transfer (please note our account requires an online banking transfer) can take up to a few days. Your order will be marked as ‘Awaiting Fulfilment’ when payment has been received and in most cases will be made and shipped within in 24-48 business hours after this. During busy periods, please allow up to 7 business days for your order to be made and shipped after payment has cleared.
Australia Post is used to ship all orders. To assist in estimating postage times please visit the Australia Post website: www.auspost.com.au in most cases parcels will be shipped from postcode 3136. Priority Post stickers are used on our letter rate options – Non-tracked post and Signature on Delivery post.
We currently ship to United Kingdom , New Zealand and Singapore. Please contact us prior to ordering to ensure that we ship to your country and to obtain a shipping quote for countries other than these. The shipping and handling charges listed at the checkout are only relevant for deliveries within Australia and the listed countries. Please note that if you do place an order via the website first, you may be required to pay additional shipping charges and an invoice will be sent accordingly.
***PLEASE EMAIL US TO ORGANISE A MARKET PICK UP. OUR MARKETS ARE LISTED ON THE MARKETS & EVENTS PAGE.
Yes you can! Please note that if you would like to select this option your order must be placed no later than the Wednesday of the week of the market. In the event that either you or we are unable to attend the market for any reason, postage charges will apply.
Please inspect your items as soon as they arrive and contact us immediately (no later than 5 days after receiving your order) if there is a problem with your order. While we take every care to ensure that your order is correct, sometimes mistakes are made, so please let us know and we will do our best to rectify it for you quickly.
If you believe that your item is faulty please contact us within 5 days of receiving your item. It should be returned in the original packaging and be unworn. If it is determined by Cheeky little fox that the item is faulty it will be exchanged for you and re-issued free of charge.
There are no returns, refunds or exchanges available on custom made or sale items.
There are no refunds for change of mind and incorrect size selection, however exchange is offered. If you change your mind, the product must be returned in original packaging and in unworn/unused condition at the purchaser’s expense with tracking details. It must also be accompanied by a prepaid, self-addressed satchel (with tracking) for the new items to be posted out in. The items must be received by Cheeky little fox within 7 days of initial contact.
If your item is damaged in transit please do not throw out packaging. Contact us and Australia Post and we/they will advise you of how to proceed.
Please note that prices displayed include GST.
TOP KNOT HEADBANDS
SALE TOP KNOT HEADBANDS
BOW KNOT HEADBANDS
***Please note that due to the handmade nature of our products, these measurements may vary slightly.
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